Support Guides

Reseller Guides

Managing and making the most of a reseller hosting plan on cPanel/WHM or Plesk.

How to customise cPanel branding in WHM

In WHM, open Customization from the cPanel section of the sidebar. Its tabs set the logos, colours, favicon, footer links and public contact details that clients see in cPanel. Saving a tab applies that branding to every client account. PNG logos with…

How to reset a cPanel password from WHM

In Web Host Manager (WHM), open List Accounts, click the plus symbol beside the customer's username and type a new password. Click Change Password to save the new password. The customer can log in to cPanel with the new password as soon as WHM confirms the…

How to manage cPanel accounts in WHM

Log in to Web Host Manager (WHM) on port 2087 and click List Accounts in the Favourites section to see every cPanel account. Click the plus icon beside an account to change its password, suspend it or terminate it. Suspending an account blocks access and…