Support Guides
Managing and making the most of a reseller hosting plan on cPanel/WHM or Plesk.
Log in to WHM on port 2087 and use Add a Package to set disk, bandwidth, email and database limits for each tier. Create each client's cPanel account with Create a New Account and assign it a package. WHMCS, installed through Softaculous and linked with a WHM…
In WHM, search for create account or open Create a New Account under Account Functions. Enter the primary domain, and WHM fills in a username based on it. Generate a password, then pick a package or set resource limits manually. Leave mail routing on…
Create a database and user in the client's cPanel under MySQL Databases, then import the old site's phpMyAdmin export into it. Download the site files over File Transfer Protocol (FTP), update the database details in the configuration file and upload…
Log in to cPanel, open Softaculous Apps Installer in the Software section, search for WHMCS and click Install, keeping the default install mode. Paste your WHMCS licence key and set an admin username, password and email before clicking Install. A subdirectory…
In cPanel, open Backup in the Files section and click Download a Full Account Backup. Choose Home Directory as the destination, optionally enter an email address for a completion alert, and click Generate Backup. Large accounts can take several hours to…
Pick a niche, such as local agencies or small businesses, and set prices that cover your hosting, licence and support costs. Choose a reseller provider that includes Web Host Manager (WHM), cPanel and white-label branding. WHM creates a separate cPanel…
Add the line php_flag opcache.enable Off to the .htaccess file inside your WHMCS folder, using cPanel's File Manager. Turn on Show Hidden Files first, and create the file if none exists. The directive switches off OPcache for WHMCS alone, leaving other…
In Web Host Manager (WHM), expand Packages in the sidebar and click Feature Manager. Enter a name under Add a new feature list, click Add Feature List, tick the cPanel features to allow and click Save. Assigning the list to a hosting package applies it to…
Log in to the client area, open My Services under Services, select the reseller service and click Log in to WHM in the Actions menu. Alternatively, open your domain, server hostname or server IP address over https with :2087 on the end. Replacing :2087 with…
In Web Host Manager (WHM), click Add a Package under Packages in the left sidebar. Name the package and enter disk space and monthly bandwidth limits in megabytes, such as 10240 for 10GB. Set email, database and domain limits or leave the defaults, then click…