Support Guides
Guides for users of the cPanel/WHM control panel.
Git tracks file changes across your project, allowing multiple developers to work on the same codebase without conflicts. You can create repositories directly in cPanel, clone existing projects from GitHub or GitLab and manage branches without command-line…
A hacked WordPress site can redirect visitors, send spam, steal data or quietly serve malicious code to anyone who lands on your pages. Because WordPress powers such a large share of the web, it is a frequent target, and attackers often exploit…
SSH (Secure Shell) allows you to manage your hosting account through a command line interface. This gives you direct access to your server environment for running scripts, managing files and executing administrative tasks that would take longer through a…
Your hosting account password protects access to your client area, billing information and server management tools. Changing it regularly reduces the risk of unauthorised access, particularly if you suspect your credentials have been compromised or shared…
JetBackup 5 gives you direct access to your hosting account backups through cPanel. You can restore individual files, complete directories or entire databases without contacting support. This prevents data loss from accidental deletions, failed updates or…
Nginx reverse proxy cache stores temporary copies of your website’s content. When visitors access your site, Nginx serves the cached version directly instead of processing each request through your primary web server. This reduces server load and speeds…
iCloud Mail provides advanced spam filtering and automatic synchronisation across Apple devices. Connecting your custom domain to iCloud Mail gives you professional email addresses while keeping your inbox separate from your hosting package. You will…
Webmail lets you access your email through a browser without installing additional software. You can check messages, send replies and manage folders from any device with an internet connection. You will log in to webmail either through your domain name or…
Email autoresponders send automatic replies when someone emails a specific address. You can use them to confirm receipt of customer enquiries, notify senders when you are out of the office or acknowledge form submissions without manual intervention. You will…
WordPress contact forms often fail to send emails because shared hosting servers block unauthenticated mail by default. When visitors submit a form through WPForms, Contact Form 7, Elementor Forms or similar plugins, the message never arrives in your inbox.…