Support Guides

cPanel

Guides for users of the cPanel/WHM control panel.

How to change the document root in cPanel

The document root is the directory where cPanel serves your website files from. By default, this is the public_html folder, but you may need to change it when installing applications that require custom directory structures, running multiple site versions or…

How to export a DNS zone from cPanel

Exporting your DNS zone from cPanel creates a complete record of your domain’s DNS configuration. You can use this file to archive records, audit your setup or migrate to another DNS service without losing any entries. You will export your zone using…

How to set up reseller hosting with WHM and cPanel

Running a reseller hosting business requires managing multiple client websites under one hosting account. WHM (Web Host Manager) and cPanel provide the tools you need to create hosting packages, provision client accounts and automate billing without manual…

How to create a cPanel account in WHM

Creating cPanel accounts in WHM gives each of your reseller hosting clients an isolated environment to manage their websites, email and databases. You control resource limits through packages while your clients get full cPanel access to their own hosting…

How to set up a DMARC record in cPanel

Email spoofing allows attackers to send messages that appear to come from your domain. A DMARC record tells receiving mail servers how to handle emails that fail authentication checks, protecting your domain’s reputation and preventing unauthorised use.…

How to deactivate WordPress plugins in cPanel

Vulnerable or poorly performing plugins create security risks and slow down your WordPress site. Leaving them active invites malware infections and performance issues that affect your visitors. You will use WordPress Toolkit in cPanel to deactivate plugins…

How to change PHP version in cPanel

Your website or application may require a specific PHP version to function correctly. Outdated PHP versions can cause compatibility issues, while newer versions improve performance and security. You will use cPanel’s MultiPHP Manager to change the PHP…

How to add an SPF record in cPanel

Email spoofing allows spammers to forge sender addresses and impersonate legitimate domains. An SPF record prevents this by publishing a list of authorised mail servers for your domain. When receiving mail servers check your SPF record, they can verify…

How to use Git version control in cPanel

Git tracks file changes across your project, allowing multiple developers to work on the same codebase without conflicts. You can create repositories directly in cPanel, clone existing projects from GitHub or GitLab and manage branches without command-line…

How to remove malware from WordPress

A hacked WordPress site can redirect visitors, send spam, steal data or quietly serve malicious code to anyone who lands on your pages. Because WordPress powers such a large share of the web, it is a frequent target, and attackers often exploit…