Support Guides
Guides for users of the cPanel/WHM control panel.
Managing email on your Android device allows you to respond to messages wherever you are. IMAP synchronisation keeps your inbox consistent across all devices, so emails you read on your phone appear as read on your computer. You will configure Gmail to accept…
Directory password protection adds an authentication layer before visitors can access specific folders on your site. This prevents unauthorised access to sensitive areas like WordPress admin pages, staging environments or client documents. You will configure…
The cPanel file manager provides a visual interface for managing your website files. You can upload, edit, move and delete files without configuring an FTP client. This makes it ideal for quick file operations and basic site maintenance. You will learn how to…
Email forwarders redirect incoming messages from one address to another automatically. This allows you to consolidate multiple email addresses into a single inbox or manage contact addresses for different parts of your business without creating separate…
Mailing lists allow you to send the same message to multiple recipients at once. You can use them for internal communications, customer updates or marketing campaigns without manually addressing each email. You will create a mailing list through…
Adding domains to your hosting account allows you to run multiple websites from a single package. This works well for smaller sites with minimal resource requirements, such as portfolios or personal projects. You will configure the domain through your control…
Your hosting control panel gives you access to manage domains, email accounts, databases and files. You can log in through the client area for quick access or use the direct login URL from your welcome email. This guide covers both methods for cPanel, WHM and…
Forcing HTTPS ensures all visitors connect to your website over an encrypted connection. Without HTTPS enabled, browsers flag your site as insecure and visitors see warnings that damage trust. This prevents data interception and confirms your SSL/TLS…
Custom nameservers let you brand your reseller hosting service with your own domain name. Instead of clients pointing their domains to generic nameservers, they use nameservers under your domain. This makes your service look more professional and keeps your…
Website logs record every request, error and connection your server processes. You need these logs to diagnose server issues, identify why a website went down or understand what caused an error. You will access different log types depending on what you are…