Support Guides
Setting up, managing, and troubleshooting domain names, from first-time configuration to DNS updates.
A domain name is the memorable name people type instead of a server's numeric IP address, and the Domain Name System (DNS) looks that address up for them. Registering one gives you the right to use the name and control where it points, not a website or email…
A subdomain sits before your domain name, as in blog.example.co.uk, and search engines treat it as a separate website. A subdirectory is a folder after the domain, as in example.co.uk/blog, and shares the main site's search standing. Subdomains suit staging…
Use MXToolbox SuperTool to look up one record type for your domain and see what external servers return. Use What's My DNS to check how a record resolves on DNS servers in regions around the world. Green ticks mark servers that have the update, while red…
Type the domain into an online WHOIS tool such as ICANN Lookup, or run whois followed by the domain name in a terminal. Linux and macOS include the whois command, while Windows needs the Sysinternals WHOIS tool. Results show the registrar, nameservers, domain…
The default nameservers are ns0.thundercloud.uk and ns1.thundercloud.uk. Set both at your domain registrar so the hosting manages DNS for the domain and connects it to your account. Records can then be added or changed through the DNS zone editor in your…
Search for the name in the domain checker and click Add To Cart if it is available. Choose a registration period of up to nine years, enter your details, then click Complete Order. A confirmation email arrives once the domain is registered. If the name is…
An FQDN, or fully qualified domain name, spells out every level of a host's address, from hostname to top-level domain. In mail.example.co.uk, the hostname is mail, the domain name is example and the top-level domain is .co.uk. DNS servers use the FQDN to…
Log in to the client area, click Manage Domains, select the domain and choose Nameservers in the Manager sidebar. Enter the new nameserver addresses, using at least two for redundancy, then click Change Nameservers. Shared hosting accounts use…