Support Guides
Focused, task-driven articles covering a single action or process.
WHMCS is a client management, billing and support platform designed for web hosting providers. You can deploy it on your hosting account using Softaculous, which automates the installation process and configures the database for you. This guide shows you how…
A temporary domain lets you test websites and development projects without registering a permanent domain name. You can preview sites before they go live, set up staging environments or test configuration changes without affecting your production site. You…
cURL is a command-line tool that transfers data to and from servers. It supports HTTP, HTTPS, FTP and SFTP protocols, allowing you to download files directly from the terminal without a browser. You will use cURL to retrieve files, save them with their…
Nameservers translate domain names into IP addresses and determine which DNS provider manages your domain’s settings. When you point your domain to our nameservers, we handle DNS configuration and automatically connect your domain to your hosting. You…
Docker Compose allows you to define and run multi-container applications using a single YAML file. Instead of managing containers individually, you describe your entire application stack in docker-compose.yml and launch everything with one command. You will…
Tracking the sender’s IP address helps you verify whether an email is legitimate or a phishing attempt. Gmail stores this information in email headers, which you can view through the web interface. You will extract the IP address from Gmail’s…
phpMyAdmin’s upload limit prevents you from importing large SQL files directly through the interface. The command line bypasses this restriction and allows you to restore databases of any size. You will connect to your server via SSH, navigate to your…
Greyed out emails in Roundcube webmail prevent you from reading messages in your inbox. This happens when the webmail client fails to properly index your mailbox, most commonly after a server transfer or when mailbox settings become misconfigured. You will…
Directory password protection adds an authentication layer before visitors can access specific folders on your site. This prevents unauthorised access to sensitive areas like WordPress admin pages, staging environments or client documents. You will configure…
Mailing lists allow you to send the same message to multiple recipients at once. You can use them for internal communications, customer updates or marketing campaigns without manually addressing each email. You will create a mailing list through…