Support Guides

Extended

In-depth articles combining step-by-step instructions with broader context.

How to reset your WordPress password

Losing access to your WordPress admin area prevents you from managing content, installing plugins or updating your site. You need to reset your password to regain control of your account. You can reset your WordPress password through the login page if you…

How to secure your VPS

Unprotected VPS servers face constant scanning from automated attacks targeting default configurations and known vulnerabilities. A compromised server exposes your data, disrupts hosted websites and email services, and can be used to launch attacks on other…

How to install the MERN stack on AlmaLinux

The MERN stack combines MongoDB, Express.js, React and Node.js into a unified JavaScript environment for building modern web applications. Running JavaScript across your entire stack simplifies development, reduces context switching and makes it easier for…

How to install LAMP stack on AlmaLinux

The LAMP stack (Linux, Apache, MySQL, PHP) provides a complete foundation for hosting websites and web applications. Installing it on AlmaLinux gives you a stable, enterprise-grade platform that powers everything from personal blogs to high-traffic business…

Enable and Manage AccelerateWP

AccelerateWP speeds up WordPress sites through advanced caching, image optimisation, minification and CDN integration. The tool works on new and existing WordPress installations and is accessible through cPanel, Plesk or directly within WordPress. You will…

How to connect to your hosting account via SSH

SSH (Secure Shell) allows you to manage your hosting account through a command line interface. This gives you direct access to your server environment for running scripts, managing files and executing administrative tasks that would take longer through a…

How to use a custom domain with iCloud Mail

iCloud Mail provides advanced spam filtering and automatic synchronisation across Apple devices. Connecting your custom domain to iCloud Mail gives you professional email addresses while keeping your inbox separate from your hosting package. You will…

How to fix WordPress contact form emails not sending

WordPress contact forms often fail to send emails because shared hosting servers block unauthenticated mail by default. When visitors submit a form through WPForms, Contact Form 7, Elementor Forms or similar plugins, the message never arrives in your inbox.…

How to set up email on Android devices

Managing email on your Android device allows you to respond to messages wherever you are. IMAP synchronisation keeps your inbox consistent across all devices, so emails you read on your phone appear as read on your computer. You will configure Gmail to accept…

How to configure an SSL certificate

SSL certificate configuration links your certificate to your domain and server through a validation method. Without completing this step, your certificate cannot be installed or activated on your hosting account. You will select a server type, enter your…