Support Guides

Extended

In-depth articles combining step-by-step instructions with broader context.

How to reset your WordPress password

Go to your WordPress login page, click 'Lost your password?' and enter your username or email address to receive a reset link. If the email never arrives, open phpMyAdmin in cPanel and select the database named in wp-config.php. In the users table, edit your…

How to secure your VPS

Patch the server first, running dnf update -y for AlmaLinux packages and the control panel's own updater. Switch Secure Shell (SSH) to key-only logins and move it off port 22. Add a firewall: ConfigServer Security & Firewall on cPanel servers, or Fail2Ban on…

How to install the MERN stack on AlmaLinux

The MERN stack is MongoDB, Express, React and Node.js. On AlmaLinux, update packages with dnf update -y and allow HTTP and HTTPS through firewall-cmd. Install Node.js from the NodeSource repository, then add the official MongoDB 7.0 repository and install…

How to install LAMP stack on AlmaLinux

Update packages with dnf update, then allow HTTP and HTTPS through the firewall with firewall-cmd and reload it. Install Apache with dnf install httpd and start it with systemctl. Install MySQL with dnf install mysql mysql-server, then secure it with…

Enable and Manage AccelerateWP

Open AccelerateWP from the Software section in cPanel, or from the domain's sidebar in Plesk. Click the cog beside Standard and switch the toggle on to enable caching, file minification and script deferral. The Premium panel adds critical path CSS, image…

How to connect to your hosting account via SSH

To connect over Secure Shell (SSH), generate a key pair with ssh-keygen -t rsa on Linux or macOS, or with PuTTYgen on Windows. Import the public key in cPanel under SSH Access, Manage SSH Keys, then click Authorize. Connect with ssh -p 9284 username@hostname,…

How to use a custom domain with iCloud Mail

Sign in at iCloud.com, open Account Settings, then click Manage under Custom Email Domain and enter your domain. Custom domains need a paid iCloud+ subscription and iCloud Mail switched on for at least one device. In your DNS zone, add the records Apple…

How to fix WordPress contact form emails not sending

Install the WP Mail SMTP plugin and set its mailer to Other SMTP, using an email account hosted on your own domain. Enter your domain as the SMTP host, choose port 587 with TLS, and tick Authentication with the full email address and password. Forms fail…

How to set up email on Android devices

In the Gmail app, tap your profile picture, choose Add another account, then Other (IMAP), and enter your full email address and password. Use your domain name as the server address for both incoming and outgoing mail. Incoming mail uses port 993 and outgoing…

How to configure an SSL certificate

In the client area, open the certificate from Manage Services, click View Certificate Details and then Configure Certificate. Choose your server type, such as cPanel or Plesk, and paste in your certificate signing request (CSR). Add your contact details, pick…