Support Guides
Some familiarity with web hosting or the relevant control panel expected.
Install SSHFS, a tool that mounts folders over Secure Shell (SSH), with apt install sshfs or dnf install sshfs. Create a local mount point, then run a command such as sshfs root@192.168.1.10:/home /backup to mount the remote directory. A fuse.sshfs line in…
In WHM, search for create account or open Create a New Account under Account Functions. Enter the primary domain, and WHM fills in a username based on it. Generate a password, then pick a package or set resource limits manually. Leave mail routing on…
In cPanel, open Zone Editor under Domains, click Manage beside the domain and add a TXT record named _dmarc followed by your domain. A starting value for the Domain-based Message Authentication, Reporting and Conformance (DMARC) record is v=DMARC1; p=none,…
In cPanel, open WordPress Management in the Domains section and click Plugins in the WordPress Toolkit navigation bar. Tick the plugins you want to turn off and click Deactivate above the list. Deactivated plugins then show an Inactive status. WordPress…
Check Tools, Site Health, Info, Media Handling in WordPress to confirm AVIF appears among the supported formats. WordPress has accepted AVIF uploads since version 6.5, provided the server's ImageMagick library supports them. Convert existing images with GIMP…
Create a database and user in the client's cPanel under MySQL Databases, then import the old site's phpMyAdmin export into it. Download the site files over File Transfer Protocol (FTP), update the database details in the configuration file and upload…
Open Roundcube from cPanel by clicking Check Email next to the account under Email Accounts. In Roundcube, go to Autoresponders, click Add Autoresponder, and write the subject and body of your reply. Start and Stop dates switch the out of office reply on and…
Log in to cPanel, open Softaculous Apps Installer in the Software section, search for WHMCS and click Install, keeping the default install mode. Paste your WHMCS licence key and set an admin username, password and email before clicking Install. A subdirectory…
On Ubuntu or Debian, run sudo ufw allow ssh before sudo ufw enable, so starting Uncomplicated Firewall (UFW) does not lock you out. Open a port with sudo ufw allow followed by the port number, adding /tcp to limit the rule to one protocol. Running sudo ufw…
Install Extra Packages for Enterprise Linux (EPEL) first with sudo dnf install epel-release, because many RPM Fusion packages depend on it. Import the RPM Fusion signing keys from the distribution-gpg-keys package and check their fingerprints against the…