Support Guides

Intermediate

Some familiarity with web hosting or the relevant control panel expected.

How to install WHMCS with Softaculous

WHMCS is a client management, billing and support platform designed for web hosting providers. You can deploy it on your hosting account using Softaculous, which automates the installation process and configures the database for you. This guide shows you how…

How to open a port with UFW on Ubuntu

Services running on Ubuntu or Debian need specific ports opened in the firewall before they can receive traffic. SSH connections, web servers and custom applications all require their ports to be accessible. You will install UFW (Uncomplicated Firewall),…

How to install RPM Fusion on AlmaLinux

RPM Fusion provides thousands of software packages that are not available in the official AlmaLinux repositories. You need these repositories to install multimedia codecs, graphics drivers and other tools that cannot be distributed through standard channels…

How to increase the PHP memory limit in WordPress

WordPress plugins and themes may require more memory than your server provides by default. When the PHP memory limit is too low, you will see error messages, slow page loads or features that stop working. Backup plugins, page builders and caching tools are…

How to create a temporary domain

A temporary domain lets you test websites and development projects without registering a permanent domain name. You can preview sites before they go live, set up staging environments or test configuration changes without affecting your production site. You…

How to switch users in Linux

Switching users in Linux allows you to access different accounts without logging out of your current session. This is necessary when you need to perform administrative tasks, test user permissions or access files owned by different accounts. You will learn…

How to change PHP version in cPanel

Your website or application may require a specific PHP version to function correctly. Outdated PHP versions can cause compatibility issues, while newer versions improve performance and security. You will use cPanel’s MultiPHP Manager to change the PHP…

How to use the ping command

Network connectivity problems prevent visitors from reaching your site and make it difficult to access your server. The ping command tests whether a connection exists between your computer and a destination server by measuring how long packets take to travel…

What are our default nameservers?

Nameservers translate domain names into IP addresses and determine which DNS provider manages your domain’s settings. When you point your domain to our nameservers, we handle DNS configuration and automatically connect your domain to your hosting. You…

How to track an IP address in Gmail

Tracking the sender’s IP address helps you verify whether an email is legitimate or a phishing attempt. Gmail stores this information in email headers, which you can view through the web interface. You will extract the IP address from Gmail’s…