Support Guides

Intermediate

Some familiarity with web hosting or the relevant control panel expected.

How to import an SQL file via command line

phpMyAdmin’s upload limit prevents you from importing large SQL files directly through the interface. The command line bypasses this restriction and allows you to restore databases of any size. You will connect to your server via SSH, navigate to your…

How to add an SPF record in cPanel

Email spoofing allows spammers to forge sender addresses and impersonate legitimate domains. An SPF record prevents this by publishing a list of authorised mail servers for your domain. When receiving mail servers check your SPF record, they can verify…

How to force HTTPS on your WordPress site

Mixed content warnings appear when your WordPress site loads resources over a mixture of HTTP and HTTPS at the same time. Active mixed content is the most common type on WordPress sites and triggers browser security warnings that can drive visitors away. You…

How to troubleshoot website access issues

Website access failures prevent visitors from reaching your site, sometimes displaying error messages and sometimes showing nothing at all. These issues stem from firewall blocks, DNS misconfigurations, malware infections or domain problems. You will diagnose…

How to reset your WordPress password

Losing access to your WordPress admin area prevents you from managing content, installing plugins or updating your site. You need to reset your password to regain control of your account. You can reset your WordPress password through the login page if you…

How to fix greyed out emails in Roundcube

Greyed out emails in Roundcube webmail prevent you from reading messages in your inbox. This happens when the webmail client fails to properly index your mailbox, most commonly after a server transfer or when mailbox settings become misconfigured. You will…

How to secure your VPS

Unprotected VPS servers face constant scanning from automated attacks targeting default configurations and known vulnerabilities. A compromised server exposes your data, disrupts hosted websites and email services, and can be used to launch attacks on other…

How to install the MERN stack on AlmaLinux

The MERN stack combines MongoDB, Express.js, React and Node.js into a unified JavaScript environment for building modern web applications. Running JavaScript across your entire stack simplifies development, reduces context switching and makes it easier for…

How to install LAMP stack on AlmaLinux

The LAMP stack (Linux, Apache, MySQL, PHP) provides a complete foundation for hosting websites and web applications. Installing it on AlmaLinux gives you a stable, enterprise-grade platform that powers everything from personal blogs to high-traffic business…

Enable and Manage AccelerateWP

AccelerateWP speeds up WordPress sites through advanced caching, image optimisation, minification and CDN integration. The tool works on new and existing WordPress installations and is accessible through cPanel, Plesk or directly within WordPress. You will…