Support Guides
Guides for Virtual Private Server users, covering control panel installation, CLI usage, and server management.
Create a Secure Shell (SSH) key pair with ssh-keygen -t rsa -b 4096 on Linux or macOS, or with PuTTYgen on Windows. Paste the public key as one line into ~/.ssh/authorized_keys on the server, with permissions of 700 on ~/.ssh and 600 on the file. Test a key…
Connect to the virtual private server (VPS) over Secure Shell (SSH) as root and run /etc/init.d/psa restart to restart every Plesk service. A full Plesk restart causes roughly 30 to 60 seconds of downtime. If only the panel is unreachable,…
Log in to the client area, click Manage Services and select your VPS to open its management panel. The panel has Start, Reboot, Shutdown and Change Password buttons. A reboot or shutdown asks you to confirm before it runs. The same panel shows whether the…
In cPanel, open Raw Access in the Metrics section to view current logs for each domain or download monthly archives as tar.gz files. In Plesk, go to Websites & Domains and click the Logs icon beside the domain. A dropdown at the top of the Plesk log viewer…
In WHM, search for Apache, click HTTP Server (Apache) under Restart Services and confirm with Yes. In Plesk, go to Tools & Settings, then Services Management, and click the restart icon beside Web Server (Apache). Over Secure Shell (SSH) as root, service…
Connect to the VPS as root over Secure Shell (SSH) and run the one-click installer command published at get.plesk.com. Installation takes 15 to 30 minutes, and the terminal shows your login address when it finishes. Open your server's IP address or domain on…
Log in to the VPS as root over Secure Shell (SSH), change to /home, then download cPanel's installer with cURL and run it with sh. The installer sets up Apache, MySQL and PHP and usually takes 30 to 60 minutes. The server needs a supported operating system…