Support Guides
Focused, task-driven articles covering a single action or process.
Set display_errors=Off in php.ini to hide PHP errors across your whole hosting account. Without php.ini access, add php_flag display_errors off to the .htaccess file instead. The php_flag line triggers a 500 error on servers that do not run PHP as an Apache…
Go to Settings, then Reading, and set Blog pages show at most to split the blog index and archives into pages. For control over placement, add the_posts_pagination() after the post loop in a theme template such as archive.php. A long single post can be split…
In FileZilla, open File, then Site Manager, click New Site and enter your server hostname, cPanel username and password. SFTP, the SSH File Transfer Protocol, runs on port 22 and encrypts the whole session, so it is the recommended choice. FTPS needs port 21…
First, use a site availability checker to see whether the site is down for everyone or only for you. A site that is down for everyone needs checks on the host's status page, account suspension, domain expiry and error logs. When only you cannot reach it,…
In the WordPress admin toolbar, hover over LiteSpeed Cache and click Purge All to clear every cached page. The same Purge All button sits on the LiteSpeed Cache Dashboard. To clear only CSS and JavaScript, a single URL or private cache, use the Purge tab on…
In WordPress, open LiteSpeed Cache, then Settings, click Show Advanced Options and choose the content delivery network (CDN) tab. Turn Enable CDN on and enter your CDN hostname, with its https prefix, as the CDN URL. Enter your domain after two slashes as the…
Install WP Mail SMTP from Plugins and Add New Plugin, then choose Other SMTP as the mailer in its settings. Enter your server hostname or your domain's mail subdomain as the host, with TLS on port 587 and your full email address and mailbox password. Set the…
Any website that stores, processes or transmits card data must meet the Payment Card Industry Data Security Standard (PCI DSS). Taking payments through a processor such as Stripe keeps card data off your server and lowers your validation level, but…
Edit wp-config.php and change the WP_DEBUG line from false to true to show PHP errors on screen. To log errors privately, also set WP_DEBUG_LOG to true and WP_DEBUG_DISPLAY to false, and WordPress writes them to wp-content/debug.log. Set WP_DEBUG back to…
Upload the .sql dump to your home directory, connect over Secure Shell (SSH) and run mysql -u followed by the database user, -p and the database name, feeding the dump file in as input. Comment out any CREATE DATABASE or USE lines at the top of the dump…