Support Guides
Guides for making the most of your shared hosting package, covering common setup tasks and day-to-day management.
Browser developer tools let you view and edit HTML, CSS and JavaScript in real time. You can inspect any element on a page, test CSS changes instantly and spot console errors without affecting your live site. These tools help you troubleshoot website error…
PIP (Pip Installs Packages) manages Python package installation and updates on your system. Without it, you need to download and install Python libraries manually, which becomes impractical as your projects grow. You will check your Python installation,…
Your device stores DNS information for recently visited sites in a temporary cache. This speeds up browsing by reducing queries to external DNS servers. When DNS records change, your cached information becomes outdated and causes loading problems. You will…
Contact forms and login pages attract automated spam and brute force attacks without protection. Bots submit fake enquiries through your forms and attempt to guess admin passwords, wasting your time and potentially compromising your site. You will add Google…
AutoSSL installs and renews SSL certificates automatically on your cPanel hosting account. This removes the manual work of configuring HTTPS and keeps your site secure without ongoing maintenance. You will access the AutoSSL tool in cPanel, check which…
Hotlinking occurs when another website embeds your images or files directly from your server. Every time someone visits their page, your server handles the request and you pay for the bandwidth. This slows your site down, increases server load and can push…
Git tracks file changes across your project, allowing multiple developers to work on the same codebase without conflicts. You can create repositories directly in cPanel, clone existing projects from GitHub or GitLab and manage branches without command-line…
JetBackup 5 gives you direct access to your hosting account backups through cPanel. You can restore individual files, complete directories or entire databases without contacting support. This prevents data loss from accidental deletions, failed updates or…
Nginx reverse proxy cache stores temporary copies of your website’s content. When visitors access your site, Nginx serves the cached version directly instead of processing each request through your primary web server. This reduces server load and speeds…
Directory password protection adds an authentication layer before visitors can access specific folders on your site. This prevents unauthorised access to sensitive areas like WordPress admin pages, staging environments or client documents. You will configure…