Support Guides
Guides for making the most of your shared hosting package, covering common setup tasks and day-to-day management.
Web servers and APIs often block or rate-limit requests that arrive without a user-agent string. This happens because missing user agents are a common trait of poorly configured scripts and automated abuse. Setting a descriptive user-agent string in your…
ImageMagick is a system-level image processing library, and the imagick PHP extension gives your PHP applications access to it. Many WordPress plugins and PHP scripts depend on imagick to resize, compress or convert images on the server. You will install…
When working with time-sensitive data in MongoDB, you often need to retrieve documents that fall within a specific date window. MongoDB stores dates in BSON format as 64-bit integers representing milliseconds since the Unix epoch, which makes date comparisons…
Your DNS resolver translates domain names into IP addresses every time you visit a website. Switching to a faster or more reliable resolver can reduce lookup times and help you reach sites that your current resolver handles poorly. This guide walks you…
There are several reasons you might need to take a website offline – scheduled maintenance, a security incident, a rebuild or a permanent closure. The method you choose depends on whether you need temporary or permanent downtime, and whether you still…
When a website shows a blank page or stops working unexpectedly, the cause is rarely visible to visitors. Servers are configured to suppress error output for security reasons, so the details are written to log files instead. Knowing where to find those files…
X-Frame-Options is an HTTP response header that controls whether your website can be embedded inside an iframe on another domain. On servers running the PCI security configuration, NGINX sets X-Frame-Options: SAMEORIGIN by default, which blocks iframes from…
n8n is an open-source workflow automation platform you host yourself, giving you full control over your data and workflows without per-task pricing. Installing it on cPanel shared hosting is possible, but the environment has real constraints: CloudLinux…
A subscription in Plesk is the set of hosting resources and permissions assigned to a domain. Managing subscriptions lets you control disk space, traffic limits, service plan associations and domain ownership without touching the command line. This article…
Ghost is a Node.js-based publishing platform that runs on shared hosting through cPanel’s Node.js App selector. This guide walks you through creating a Node.js application environment, installing Ghost via the command line and configuring it to serve…