Support Guides
Guides for users of the cPanel/WHM control panel.
Forcing HTTPS ensures all visitors connect to your website over an encrypted connection. Without HTTPS enabled, browsers flag your site as insecure and visitors see warnings that damage trust. This prevents data interception and confirms your SSL/TLS…
Custom nameservers let you brand your reseller hosting service with your own domain name. Instead of clients pointing their domains to generic nameservers, they use nameservers under your domain. This makes your service look more professional and keeps your…
Google Workspace provides business email through Gmail alongside productivity tools like Drive, Calendar and Meet. Setting it up requires updating your domain’s MX records so email routes through Google’s servers instead of your hosting…
Custom email accounts that match your domain name establish credibility and strengthen your brand identity. Creating an email address like contact@yourdomain.co.uk appears more professional than using a generic provider. You will create email accounts through…
cPanel provides a control panel for managing websites, email accounts and server resources on your VPS. Installing it requires root access and basic command line knowledge. You will connect to your VPS via SSH, download the cPanel installation script and run…
An SSL certificate encrypts data between your website and its visitors. Installing one protects sensitive information like passwords and payment details whilst displaying the padlock icon in browsers. This confirms to visitors that your site is authentic and…
A certificate signing request (CSR) contains the information a certificate authority needs to issue your SSL certificate. You generate the CSR on your server, submit it to the certificate authority and receive a signed certificate in return. You will create a…
GPG (GNU Privacy Guard) encrypts your email end-to-end using key pairs. A public key allows others to encrypt messages to you, while a private key decrypts them. This prevents anyone intercepting your emails from reading their contents. You will create a GPG…
Additional FTP accounts let you grant file access to developers or team members without sharing your main login credentials. You can restrict each account to specific folders and set storage quotas to prevent any single user from consuming your entire…
MySQL databases store all the content, settings and user data for applications like WordPress, Drupal and Joomla. Without a properly configured database, these applications cannot function and will display connection errors. You will create a MySQL database…