Support Guides
Guides for users of the cPanel/WHM control panel.
Create two address (A) records in your DNS zone editor, ns1 and ns2 on your domain, each pointing to your hosting provider's nameserver IP address. Ask your domain registrar to add glue records, which tie those hostnames to the same IP addresses at the…
Point your domain's mail exchanger (MX) records at Google instead of your hosting server. In cPanel, set Email Routing to Remote Mail Exchanger, then use Zone Editor to delete the old MX records and add Google's five. In Plesk, untick Activate Mail Service on…
In cPanel, open Email Accounts in the Email section, click Create, enter a username and generate a password. In Plesk, open Mail, choose Show Email Addresses and click Create an Email Address. cPanel accounts can also add a mailbox from the email creation box…
Log in to the VPS as root over Secure Shell (SSH), change to /home, then download cPanel's installer with cURL and run it with sh. The installer sets up Apache, MySQL and PHP and usually takes 30 to 60 minutes. The server needs a supported operating system…
In cPanel, go to Security, then SSL/TLS, upload the certificate and click Install next to it. If automatic detection fails, use Manage SSL sites to paste the private key, certificate and certificate authority (CA) bundle for the domain. In Plesk, upload the…
In cPanel, open SSL/TLS in the Security section and click Generate, view, or delete SSL certificate signing requests. In Plesk, select the domain, click SSL/TLS Certificates, then Add SSL/TLS Certificate. Both forms ask for the domain name and your…
Open cPanel and click Encryption in the Email section to create a GNU Privacy Guard (GPG) key pair. Enter your name and the email address to protect, then use the Password Generator for a strong passphrase. Click Generate Key and refresh the page to see the…
In cPanel, open FTP Accounts in the Files section, enter a login and password, set a directory and quota, then click Create FTP Account. In Plesk, select your domain, click FTP Access, then Add FTP Account, and fill in the name, password and home directory.…
Log in to cPanel, open MySQL Database Wizard in the Databases section, then name the database, create a user and grant ALL PRIVILEGES. cPanel adds your account username as a prefix to the database name. The manual route uses MySQL Databases, where you create…
In cPanel, open SSL/TLS Status in the Security section and click Run AutoSSL to install Let's Encrypt certificates on every eligible domain. In Plesk, open SSL/TLS Certificates from the domain's Dashboard, click Install, then click Get it free. Let's Encrypt…